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Player Protection Policy

Responsible Gambling

Gambling should be a fun and entertaining activity. When it stops being fun, support is always available. Read our safety guide and access tools to stay in control.

Crucial Warning Signs

Problem gambling can develop gradually. It is important to monitor your habits and recognize signs of addiction early. If you answer "yes" to any of the self-assessment questions below, we recommend using self-exclusion tools or contacting support.

Self-Assessment Questionnaire

1.

Do you gamble with money you cannot afford to lose?

2.

Do you feel the need to gamble with larger amounts of money to get the same excitement?

3.

Have you tried to win back money you have lost (chasing losses)?

4.

Have you ever borrowed money or sold items to finance your gambling?

5.

Does gambling cause you stress, anxiety, or relationship issues?

6.

Do you hide the extent of your gambling from family or friends?

Safeguard Tools in UK Casinos

By UKGC law, all licensed online casinos must offer you free access to these tools. Use them to manage your gameplay:

Deposit Limits

Set a cap on the maximum amount of money you can deposit into your casino account over a day, week, or month. This prevents impulsive overspending.

Time-Out (Cool-Off)

Take a short-term break from your casino account, ranging from 24 hours to six weeks. During this period, you will be blocked from logging in or placing bets.

Reality Checks

Configure periodic pop-up alerts during your session. These alerts remind you how long you have been logged in and show your total spending.

Self-Exclusion

A formal process to shut down your accounts across all licensed gambling sites for a longer period (six months, one year, or five years).

GAMSTOP Self-Exclusion

If you want to take a break from online gambling completely, we strongly encourage registering with GAMSTOP. GAMSTOP is a free, independent self-exclusion service funded by the UK government.

Once registered, you will be blocked from accessing or creating accounts on all online gambling websites licensed in Great Britain. Self-exclusion can be set for 6 months, 1 year, or 5 years.

Visit GAMSTOP and register today

Free, Confidential Support Organisiations

National Gambling Helpline

Free, confidential advice and support, available 24 hours a day, 7 days a week.

0808 8020 133

BeGambleAware

Offers resources, tips on managing spend, and information to help people make informed choices.

begambleaware.org

GamCare

The leading provider of information, advice, and support for anyone affected by problem gambling.

gamcare.org.uk